Return & Refund Policy

At Just Mugs, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order.

Eligible Returns:

• Damaged or broken products.

• Incorrect items received.

• Manufacturing defects.

Non-Returnable Items:

• Customized or personalized products.

• Items damaged due to misuse.

• Products returned after 7 days of delivery.

To request a return or replacement, please contact us with:

• Your order number.

• Photos of the product.

• A brief description of the issue.

Approved replacements or refunds will be processed within 5–10 business days.

Contact us:
Email: justmugsinfo@gmail.com
WhatsApp: 01062672168